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Networks & IT support · San Jose area

We build the network, then we stay on it.

Jordinet designs, installs, and looks after networks for small businesses and homes — Wi-Fi, cabling, firewalls, and the everyday support that keeps them working once the install is done.

Business & home Design & install 24/7 monitoring Helpdesk on contract
Site A · main office All links up

Most networks get installed, then orphaned

A contractor pulls the cable, racks the gear, sets the firewall rules, and hands over the keys. Six weeks later a new hire needs access, an access point drops, or the internet goes down on a Monday morning — and nobody in the building — or the house — knows how any of it was put together.

That handover is the failure point. Not the wiring. So we don't treat the install as the finish line — we treat it as the first month of a working relationship.

Phase one · project

The build

Site assessment, design, cabling, hardware, configuration, and documentation. Fixed-price, so you know the number before we start.

Phase two · ongoing

The part that keeps it running

Monitoring, updates, backups, and a real person to call. A flat monthly plan means problems get found before they reach you — and you're never relearning your own network.

What we cover

Design & build

Getting it in the ground

  • Network design for offices, clinics, shops, and homes
  • Wi-Fi site surveys, coverage mapping, and UniFi installs
  • Structured cabling, patch panels, and rack cleanup
  • Firewall configuration, VPN access, and network segmentation

Day to day

Keeping it healthy

  • Round-the-clock monitoring with alerts before users notice
  • Helpdesk support for staff, on contract not per incident
  • Backups and a recovery plan that has actually been tested
  • Patching and updates for workstations, servers, and gear

Projects

When things change

  • Office moves, expansions, and internet provider switches
  • Cloud migrations and hybrid file access
  • VoIP phone systems and number porting
  • Cameras, door controllers, and other connected equipment

Advice

Before you spend

  • Infrastructure assessments for new and growing businesses
  • Vendor-neutral guidance on what to buy and what to skip
  • Compliance groundwork for HIPAA and PCI-DSS networks
  • Security basics: endpoint protection, password policy, staff training

Business plans

Tier 01Access

Access

For a single site with a handful of workstations and no one on staff who wants to own the network.

  • Monitoring of firewall, switches, and access points
  • Business-hours helpdesk for your team
  • Monthly patching for workstations
  • Annual network health report

Quoted per site

Tier 02Most chosen

Distribution

For a growing business where downtime costs real money and someone needs to answer the phone quickly.

  • Everything in Access
  • After-hours response for outages
  • Managed backups with restore testing
  • Endpoint protection across all devices
  • Quarterly review of capacity and risks

Quoted per site

Tier 03Core

Core

For multi-site or regulated operations that need the network treated as critical infrastructure.

  • Everything in Distribution
  • Multi-site monitoring and site-to-site VPN
  • Documented disaster recovery plan
  • Compliance evidence and audit support
  • Scheduled onsite visits

Quoted per site

Plans are priced on the number of devices we look after, not the number of people you employ. Project work — cabling, installs, migrations — is quoted separately at a fixed scope.

Home networks

The same approach, sized for a house: fixed-price UniFi installs for homes, home offices, and backyard ADUs, with planned coverage, a separate guest network, and a handoff sheet you can actually read.

Every install starts with a $150 site assessment, credited in full when you book within 30 days. Gear is bought at retail with no markup, and optional care plans start at $15/month.

Package 01

Essentials

$350labor

Apartments and single-story homes under 1,500 sq ft.

Package 02Most chosen

Whole-Home

$650labor

1,500–3,000 sq ft, two stories, and anyone working from home.

Package 03

Premium

$1,200+labor

3,000+ sq ft, an ADU or backyard office, or outdoor coverage.

How an engagement runs

Assess the site

We look at the building, the existing gear, and how you actually use it. $150, credited in full toward work booked within 30 days.

Design and quote

You get a written plan with the hardware, the layout, the timeline, and a fixed price. If something is optional, it says so.

Install and cut over

Cabling, configuration, and testing — scheduled around your hours so the switchover doesn't cost you a working day.

Hand over the documentation

Diagrams, addressing, credentials, and warranty details, written to be read by someone who isn't us.

Watch it from there

Monitoring goes live, your plan starts, and the network stops being something you have to think about.

Who you're actually calling

Jordinet is a small, deliberately hands-on shop. The person who surveys your site is the person who configures your firewall and the person who picks up when something breaks — there's no tier-one queue between you and someone who knows your setup.

That comes out of years of daily IT support work: the recurring problems in small offices and homes are rarely exotic, they're the result of nobody owning the network. Jordinet exists to be that owner.

When a job needs more hands than one, we bring in vetted contractors for that project rather than padding a payroll you'd end up paying for.

Serves
Small business, nonprofit & home
Area
San Jose & nearby cities
Site size
5–100 devices
Vendors
Neutral — we spec, you own
Contracts
Monthly, 30-day exit

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Jordinet isn't taking bookings yet. Send a note and we'll let you know when we open — and if you tell us about your office or home and what's been going wrong, we'll have a plan ready.

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